Case Study
Tech Hardware Beta Launch
"We chose 3PLGuys because they approached our security and embargo requirements like a tech company, not a warehouse."
— Launch operations lead, consumer electronics brand
Challenge
A consumer electronics brand was preparing the closed beta of a new connected device. The pilot included thousands of unreleased units to be distributed to invited testers across the U.S., under strict embargo until public launch.
Key requirements included:
- End-to-end item-level tracking by serial number
- White-glove shipping with discreet, unbranded outer packaging
- Full compliance with tester NDAs and device security protocols
- Fast turnaround from receiving to nationwide delivery
Most fulfillment providers lacked the combination of operational discipline and startup-level agility to handle a high-security rollout at this scale.
Solution
From our 250,000 sq ft facility in Paramount, CA, we built a secure fulfillment protocol custom-fit to the beta program:
- Item-level serialization and barcoding across all test units
- Separate access-controlled staging area inside the facility
- Custom serial-tracking layer with one-to-one tester-to-device mapping
- Coordinated delivery windows with signature-only confirmation
Support and data teams were looped in via our API, giving live updates on outbound shipments, delivery exceptions, and secure return management for end-of-beta device retrieval.
Results
7,000+
Devices delivered under embargo with zero leaks
1.6 days
Average shipping speed nationwide
100%
Integrated return flow for secure hardware retrieval
Approved
For long-term partnership across future hardware launches
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