Contract Logistics for
B2B Brands at Scale
We design, build, and run dedicated B2B fulfillment programs from our 250,000 sqft facility in Los Angeles. Custom SLAs, full EDI, retail compliance, and pallet-in/pallet-out flows for retail vendors, CPG brands, and wholesale distributors.
3PLGuys provides contract logistics services from a 250,000 sqft facility in Paramount, California (LA metro). We offer dedicated client operations, custom SLA structures with KPI-based gainshare, full EDI integration (850/856/810/940/945), retail compliance for Walmart/Target/Costco/Amazon Vendor Central, and pallet-in/pallet-out flows. Typical implementation runs 60-90 days. Contracts are 3-5 years.
Specific Services and Capabilities
Engineered for B2B brands that need dedicated operations, not transactional fulfillment.
Dedicated Operations
Dedicated warehouse zones, assigned labor pools, named account management. Your inventory, your team, your workflows.
Custom SLAs & KPIs
OTIF targets, pick accuracy guarantees, EDI compliance rates. Performance penalties and gainshare arrangements.
Full EDI Integration
EDI 850, 855, 856, 810, 940, 944, 945, 947. SPS Commerce, TrueCommerce, direct AS2/SFTP connections.
Retail Compliance
Walmart, Target, Costco, Amazon Vendor Central, Kroger. Routing guide execution and chargeback prevention.
Pallet-Level Flows
Pallet-in / pallet-out distribution. Cross-docking, case picks, layer picks, full pallet shipments.
Container Receiving
FCL/LCL container destuffing, floor-load unloading, drayage from Port of LA/Long Beach.
Value-Added Services
Kitting, co-packing, branded packaging, labeling, QC, returns processing, reverse logistics.
Implementation Team
60-90 day onboarding with dedicated implementation manager. Workflow design, WMS config, EDI setup, team training.
Real-Time Visibility
WMS dashboard with inventory levels, order status, EDI transactions, KPI performance, and monthly business reviews.
Implementation Process
60-90 day onboarding with a dedicated implementation manager from contract signing to stable operations.
Discovery & Design
Requirements gathering, facility design, slotting strategy, workflow engineering.
Implementation
WMS/OMS configuration, EDI integration, dedicated team training, test orders.
Go-Live
Phased rollout, monitoring, real-time issue resolution, stabilization period.
Steady-State Ops
Dedicated operations, monthly business reviews, continuous improvement, gainshare.
What is Contract Logistics?
Contract logistics is the long-term, dedicated logistics partnership model used by retail vendors, CPG brands, and enterprise e-commerce companies that need predictable, high-performance operations. Unlike transactional 3PL fulfillment — which uses shared warehouses, pooled labor, and template pricing — contract logistics involves dedicated client operations engineered for your specific business.
At 3PLGuys, contract logistics engagements typically include dedicated warehouse zones, assigned labor pools, named account management, custom workflows for picks/packs/ship, full EDI integration with your retail partners, and multi-year commitments with stable pricing and KPI-based gainshare opportunities.
Who needs contract logistics
Contract logistics typically makes sense for:
- Retail vendors shipping to Walmart, Target, Costco, Kroger, or regional chains who need strict OTIF performance and chargeback prevention
- CPG brands with omnichannel D2C + wholesale operations requiring pallet-in/pallet-out and case-pack flows
- Importers with 5-30+ containers per year needing integrated drayage, transload, and warehousing
- Brands with regulated products (FDA, temperature-controlled, peptides, cold chain) requiring dedicated compliance workflows
- E-commerce brands at $10M+ revenue scaling out of shared-warehouse 3PLs
Dedicated vs Shared Operations
We offer both models within our 250,000 sqft facility:
- Dedicated operations: Fenced or partitioned client zones, assigned dock doors, dedicated labor pools, custom slotting, branded packaging operations, isolated inventory. Typically requires meaningful volume commitment.
- Shared operations: Multi-client warehouse with pooled labor, standardized workflows, lower minimums. Best for brands at smaller scale or with simpler requirements.
Many clients start with shared operations and graduate to dedicated as their volume grows. Both models support full EDI, retail compliance, and value-added services.
SLA Structure
Contract logistics engagements include custom SLA structures with KPIs and performance management. Standard metrics include:
- OTIF (On-Time In-Full): Typically 98%+ target for retail compliance
- Pick accuracy: 99.5%+ unit-level accuracy
- EDI compliance: 100% accurate transmission of 856 ASNs and 810 invoices
- Same-day shipping cutoff: Orders placed by X PM ship same business day
- Inbound receiving turnaround: Time from dock to available inventory
- Chargeback rate: Maximum allowed chargeback exposure
SLAs include performance penalties for misses and gainshare arrangements for over-performance. Reported through our WMS dashboard with monthly business reviews and quarterly strategic reviews.
Contract Logistics FAQ
Common questions about contract logistics and dedicated B2B operations.
Still have questions? Talk to our team →
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