Fulfillment that times Yotpo Review Requests

Yotpo Reviews, Loyalty, and SMSBump only work as well as the data they fire on. We push the delivered event from our Paramount, CA warehouse so Yotpo asks for the review when the customer actually has the product. Loyalty points adjust when returns hit our dock. UGC requests follow real delivery — not optimistic carrier estimates that miss by days.

What syncs automatically

We fire the delivered event so Yotpo asks for the review at the right moment — and Loyalty & SMSBump campaigns key off real warehouse data.

Delivered event

Carrier-confirmed delivery scans push to Yotpo so review and UGC requests fire on real possession, not estimated arrival.

Order line items

SKU-level data flows so Yotpo can request product-specific reviews and target UGC campaigns at the right SKUs.

Return events

Returns received and restocked at our warehouse push to Yotpo Loyalty so points and rewards adjust automatically.

Shipping exceptions

Lost, delayed, or damaged shipments suppress review requests in Yotpo so customers do not get asked to review a package they never received.

Why brands using Yotpo choose 3PLGuys

Reviews requested at the right moment

Yotpo fires the review request a set number of days after our delivered event — not after estimated ship date. Higher response rates, more authentic content.

Suppress requests on bad deliveries

If our WMS flags an exception — lost, damaged, returned to sender — we tell Yotpo to skip the review ask so you do not earn a 1-star review for a logistics problem.

Loyalty points adjust on returns

Return received and restocked events push to Yotpo Loyalty so points earned at purchase get clawed back when the item comes back to our dock.

UGC tied to delivery

Photo and video review prompts in Yotpo fire after the customer has the product in hand, not before. Better UGC, fewer empty asks.

SMSBump timed on real events

Yotpo SMSBump campaigns trigger on shipped and delivered events from our WMS for accurate transactional and marketing flows.

Multi-channel review collection

Whether the order came from Shopify, Amazon, TikTok Shop, or wholesale, our WMS pushes the delivered event so Yotpo asks for reviews on every channel.

How the integration works

Connect your Yotpo account and ship within days, not months.

1

Connect Yotpo to your storefront

Install Yotpo Reviews, Loyalty, or SMSBump as you normally would. Our integration layers on top via Yotpo's order and event APIs.

2

We push warehouse events

Our WMS pushes shipped, delivered, return-received, and exception events into Yotpo so review requests and loyalty actions fire on accurate data.

3

Yotpo asks at the right time

Review requests, UGC asks, loyalty points, and SMSBump flows trigger from real delivery and return events from our warehouse.

Built for Yotpo sellers

DTC brands relying on review volume

If Yotpo reviews are your primary social proof, the delivered event is the most important data point. We push it the moment the carrier scans the package.

Loyalty programs with earn-and-burn

Yotpo Loyalty programs where points are earned on purchase and burned on next order need accurate return data to stay balanced. We push returns the moment they hit our dock.

UGC-driven brands

Photo and video review campaigns through Yotpo only work when the customer has the product. We fire the delivered event so UGC prompts land at the right moment.

SMS-led customer journeys

If Yotpo SMSBump handles your transactional and marketing SMS, our warehouse events drive both — shipping notifications and post-delivery follow-ups.

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Yotpo integration FAQ

Common questions about fulfilling Yotpo orders with 3PLGuys.

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